We want to make your and your familys life easier with our service features. Many services are waiting for you to be explored. Our reception will be happy to help you by finding certain stores or with other questions.

Top services

SHOPPING CARD DE LUXE

Description

MAKE SHOPPING INTO A GIFT
Give the variety of over 450 shops in just one card! 
Searching for the perfect gift for your nearest and dearest? The new Shopping Card de Luxe, redeemable in over 450 shops, is the perfect choice!

One card - 450 shops - countless benefits

  • The new Shopping Card de Luxe is redeemable in both the Donau Zentrum and SCS – in all shops which have card terminals.
  • Simple and quick payment – a handy card which looks like a credit card instead of paper vouchers.
  • Highest security and quality standards with Paylife as a well-known partner

Hire Charging Equipment

Description

SCS VIP Card holders can obtain charging equipment for the most common smartphones* from the receptions at the Garden Plaza and Water Plaza.

* iPhone 4, 5, 6; Mini-USB (Samsung, Blackberry)

Car Park

Description

Parked! 

There are over 10,000 parking spaces on the SCS grounds. The SCS car park has 700 covered parking spaces with direct access to the centre. 

Guaranteed parking for SCS VIP Card holders

The upper level of the car park is reserved for SCS VIP Card holders. You can access it during the usual opening hours.

SCS Car Park Opening Hours:

Monday to Friday from 8am, Saturday from 8.30am

There are reserved disabled parking spaces at entrances 2, 3, 4, 5, 7 and 8, at entrances 1 and 2 in the LIGHT MALL and in the car park.

You can find bicycle parking spaces in front of entrances 4, 5 and 3, as well as in front of the main IKEA entrance 

You can reach the ‘Hotel Ramada’ level bus terminal via the Nordring.

SCS VIP Card

Description

In addition to exclusive services, your World of SCS card also gives you access to offers in selected SCS shops. There are always new offers and we keep you up to date via email. Register now for your free World of SCS Card or simply go to the reception desk at the Garden Plaza or Water Plaza. 

BECOME A MEMBER

HANDSFREE SHOPPING

YOU NEED TO HAVE BOTH HANDS FREE IF YOU WANT TO GET THE BEST DEALS: let us bring your shopping bags at the reception desk and pick them up later when you leave!
Free for SCS VIP Program members.
Get my service

All services

Toilets

Description

Toilets on the lower shopping level can be found near entrance 4, between entrances 5 and 6, as well as at IKEA and in the multiplex. 

On the upper level there are toilets at entrances 8 (formerly G 2 and 3), as well as near entrance 10.

The toilets in the Garden Plaza have been reopened. There is a small family restroom (changing room, microwave, etc.). 

Changing tables can be found in the toilet facilities on the lower shopping level near entrance 4, between entrances 5 and 6, in SCS Entertainment, as well as in the toilet facilities at IKEA and in the Humanic and Dohnal shops. 

The mall is also has  disabled toilets on both levels. These can be found on the lower shopping level at the toilets near entrance 4, between entrances 5 and 6, as well as at IKEA and in SCS Entertainment, and on the upper shopping level near entrance 8. 

The toilets are locked with the standard Euro key, which can be borrowed if required by presenting valid photo ID at the SCS reception in the Garden Plaza or Water Plaza.

Post

Description

Post haste! 
You can drop off or pick up your letters, packages and EMS shipments at the Cats & Pets branch on the upper shopping level of SCS near entrance 4, shop 254. 

Tel.: +43 (0) 1 699 29 92

Opening hours:
Mon: 09:30 - 18:00 
Tue: 09:30 - 18:00 
Wed: 09:30 - 18:00 
Thur: 09:30 - 20:00 
Fry: 09:30 - 18:00 
Sat: 09:00 - 17:00 

Closed for a break: 12:00 - 14:00 
No bank transactions on Saturdays

Mobile Services

Description

Full power! You will find power connectors to charge your mobile, smart phone, tablet or notebook in our newly constructed quiet zones. 

If the battery to your phone runs out during your visit to SCS and you don’t have a charging cable, you can get access to a charging station via the SCS reception at the Garden Plaza (between entrances 4 and 5) and at the information desk at the Water Plaza (near entrance 10).
 
All mobile phones with a mini USB connection and iPhones can be charged

First Aid

Description

Emergency doctor

There are several employees (information, security) in our centre who have the necessary first aid training and can take over initial care in case of an emergency.

If you require first aid, please call information at: 01/ 699 59 02 or ask a passer-by or shop employee to call the number for you.

Defibrillator

A defibrillator can save lives. SCS and the multiplex are of course equipped with the relevant equipment and have specially trained staff.

Taxi

Description

Taxi Driver? Taxi stands can be found at entrance 5 and in front of entrance 1/multiplex during the evening. You can also order a taxi to come to your preferred entrance at the SCS reception at the Garden Plaza (between entrances 4 and 5). 

Contact nearby taxi companies: 
+43 (0)664 103 80 64 
+43 (0)664 1140 100 
+43 (0)2236 25 000
+43 (0)800 31 300 

SCS Reception Garden Plaza: +43 (0)1 699 59 02

Cash Machines

Description

Make a withdrawal! 
ATMs for cash withdrawal using Maestro or credit cards can be found on the lower SCS shopping level at entrances 4 and 5, at the SCS receptions in the Garden Plaza, Water Plaza and in the multiplex. There is a cash machine on the upper shopping level at entrance 10 and at the SCS Water Plaza and Garden Plaza receptions.

Reception

Description

Always a good reception: 

Our employees are at your disposal for any queries and questions you might have at both of our receptions at the Garden Plaza (lower shopping level between entrances 4 and 5) and the Water Plaza (upper shopping level near entrance 10), and are the central point of contact for our customers. 

Opening Hours: 

Monday to Friday 9.30am to 7pm, Saturday 9am to 6pm, reception at Garden Plaza is open until 9pm on Thursdays. Telephone number: +43 (1) 699 59 02

Lockers

Description

There are lockers available at several locations to make sure you can enjoy your day at SCS without having to carry around heavy baggage:

• at entrances 1, 5, 6 & 10
• at entrance 3 (IKEA)
• in the SCS multiplex by the toilets near Burger King

• You will also find an automated cloakroom at entrance 4.

Pharmacy

Description

The best medicine: SCS has two chemists, one near entrance 7 and one by the access point to the SCS car park near entrance 10. 

Opening Hours: Monday to Friday: 9am to 6.30pm, Saturday 9am to 1pm. 

Changing Rooms / Family Restrooms

Description

Being family friendly is top priority: There are changing room facilities in the SCS toilets on the lower shopping level between entrances 5 and 6, as well as at IKEA. 

The toilets in the Garden Plaza have been reopened. There is a small family restroom (changing room, microwave, etc.).

A new family restroom with changing facilities, quiet areas, children's toilets and much more can be found in the customer toilets near entrance 4. 

There is a changing room in the toilet facilities in the multiplex near the UCI cinema. Children can also be changed in the ladies’ toilets at Humanic.

Kids Area

Description

For the little ones: 

Your children can play to their heart’s content in the new Kids Area, an interactive children’s zone. The SCS Kids Area can be found on level 1 by Clockhouse. There is hourly childcare at IKEA while you are shopping in the store.

There is also a Kid’s Cinema for the little ones behind the reception at the Water Plaza. And there is an outdoor playground at entrance 6.

Pushchairs

Description

Sweet Baby: 

There is free pushchair rental upon presentation of a valid photo ID at the SCS reception at the Garden Plaza (lower shopping level between entrance 4 and 5), at the Water Plaza (level 1 by the car park), as well as shopping trolleys with child seats at IKEA.

Hire Charging Equipment

Description

SCS VIP Card holders can obtain charging equipment for the most common smartphones* from the receptions at the Garden Plaza and Water Plaza.

* iPhone 4, 5, 6; Mini-USB (Samsung, Blackberry)

Umbrellas

Description

We won’t leave you standing out in the rain: 

Hire an umbrella from the SCS reception in the Garden Plaza for a deposit of 5 Euro! We reimburse your deposit upon return of the umbrella, provided it is in a tidy and functional condition.

SCS VIP Card

Description

In addition to exclusive services, your World of SCS card also gives you access to offers in selected SCS shops. There are always new offers and we keep you up to date via email. Register now for your free World of SCS Card or simply go to the reception desk at the Garden Plaza or Water Plaza. 

BECOME A MEMBER

SHOPPING CARD DE LUXE

Description

MAKE SHOPPING INTO A GIFT
Give the variety of over 450 shops in just one card! 
Searching for the perfect gift for your nearest and dearest? The new Shopping Card de Luxe, redeemable in over 450 shops, is the perfect choice!

One card - 450 shops - countless benefits

  • The new Shopping Card de Luxe is redeemable in both the Donau Zentrum and SCS – in all shops which have card terminals.
  • Simple and quick payment – a handy card which looks like a credit card instead of paper vouchers.
  • Highest security and quality standards with Paylife as a well-known partner

car2go

Description

Only for our SCS VIP members: we offer free registration for car2go (instead of €19) + 5€ car2go voucher.

Shoeshine Service

Description

Squeaky clean: SCS now offers even more services to its guests. There is a free shoeshine machine available at the main square/multiplex toilet facilities, as well as by entrances 5 and 10.

Car Wash

Description

Nice and clean! 
Professional car washes at the IMO car wash next to the petrol station on the SCS site.

Petrol Station

Description

Topped up!

Visit our SCS SPRITKÖNIG automated petrol station with 8 lanes. We always offer CHEAPER BRANDED FUEL. 
Our petrol station has a tyre air pressure filling station and service stands with water cans and water for your windscreen. 


Open 24hrs in automatic operation every day.

Wheelcharis

Description

All public areas at SCS are laid out in an accessible way. 
Walking around a lot can often be stressful for the elderly or infirm. We have arranged for you to borrow a wheelchair free of charge for the duration of your visit. Simply present a valid photo ID at the SCS reception at the Garden Plaza  (lower shopping level between entrance 4 and 5), at  the Water Plaza or at IKEA .

Badner Bahn Railway

Description

Free use of the Badner Bahn
between Vösendorf - Siebenhirten and Vösendorf - SCS*


SCS VIP Card holders travel for free on the Badner Bahn between Vösendorf - Siebenhirten and Vösendorf - SCS.

(Mon - Fri from 08:30 - 22:00 and Sat 08:30 to 19:00)

Simply show your SCS VIP Card for travel between these stations. Valid for the card holder and a maximum of 2 companions.

Car Park

Description

Parked! 

There are over 10,000 parking spaces on the SCS grounds. The SCS car park has 700 covered parking spaces with direct access to the centre. 

Guaranteed parking for SCS VIP Card holders

The upper level of the car park is reserved for SCS VIP Card holders. You can access it during the usual opening hours.

SCS Car Park Opening Hours:

Monday to Friday from 8am, Saturday from 8.30am

There are reserved disabled parking spaces at entrances 2, 3, 4, 5, 7 and 8, at entrances 1 and 2 in the LIGHT MALL and in the car park.

You can find bicycle parking spaces in front of entrances 4, 5 and 3, as well as in front of the main IKEA entrance 

You can reach the ‘Hotel Ramada’ level bus terminal via the Nordring.

Uber

Description

Shoppinggäste haben ab sofort die Möglichkeit, schnell und günstig per UBER App zu der SCS zu fahren und wieder nach Hause. Die Anfahrt und die Abholung wird durch drei offizielle Pick-up Points bei Ausgang 1, 4 und 6 vereinfacht.

SCS VIP Mitglieder können ab 12.12 bei den SCS Rezeptionen einen 5€ UBER-Gutschein abholen für eine Fahrt zu oder von der SCS (gültig für existierende Uber Nutzer).

Electric Charging Points

Description

The electric recharging points are now back in service. 

Topped up! 

Come to SCS in an environmentally-friendly way in your electric car and charge it up for a fee at the new electric recharging points in the west car park in front of entrance 5 or at the southern car park in front of entrance 1 while you’re shopping. 

Do you need an adapter? You can hire one from the SCS reception at the Garden Plaza (between entrances 4 and 5) by providing a valid photo ID.

Shuttle bus

Description

The free SCS IKEA bus offers an extremely environmentally-friendly alternative for getting to SCS without coming by car. The free shuttle bus runs from the U6 ‘Siebenhirten’ station and is accessible to the disabled and family-friendly. The bus service is popular among visitors and employees alike.

SCS VIP Lounge

Opening hours

  • Monday : 9:30 AM To 7:00 PM
  • Tuesday : 9:30 AM To 7:00 PM
  • Wednesday : 9:30 AM To 7:00 PM
  • Thursday : 9:30 AM To 9:00 PM
  • Friday : 9:30 AM To 7:00 PM
  • Saturday : 9:00 AM To 6:00 PM

Description

Relax and rest in the VIP Lounge while shopping.

Newspaper Rental

Description

Always informed! 
Free access to newspapers in the quiet zones, so you’re always well-informed and can enjoy your break.

Hands Free Shopping & Veloce Home Delivery

Description

Quiet Zones

Description

Chill out & relax! 
Our new quiet zones make for stress-free shopping and allow you to take a quick breather. Treat yourself to a little break in comfortable surroundings, e.g. at the newly designed Garden Plaza.

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